Marketplace Return Request

Fill out the form to submit a return request for a product purchased on marketplace (Decathlon, eMAG, Pigu)

Search Order

Provide our order number (not the marketplace platform number). You will find it in the order confirmation email.

Customer Information
Additional information

You can send us photos of damage and other additional information (max 5 files, 5MB each)

Refund

The refund will be made using the same method with which the order was paid (payment card, BLIK, fast transfer, gift card). If you do not agree with this, we will refund the money by bank transfer.